Shipping & Returns

Shipping

Once your order is processed we will do everything to get the package delivered at your door as soon as possible!

Orders within The Netherlands are shipped with PostNL. After the order has been processed you will receive an email with tracking number of the package.

International orders are shipped with PostNL. After the order has been processed you will receive an email with tracking number of the package (if chosen).

We ship to the following countries: The Netherlands, Germany, Belgium, France, Luxembourg, Italy, Sweden, Spain, UK & USA.

We would like to point out that the international shipping times may be different.

The Netherlands: 1 - 3 days
Europe: 2 - 5 days
USA/CA: 3 - 8 days
Rest of the world: 3 - 17 days

VAIN sunglasses will be shipped in it's original sturdy box together with the VAIN sunglasses case. So that nothing can happend to your sunglasses along it's way.

If you order multiple models at once, they will be sent together in one shipping package. 

Usual shipping prices and free shipping rates.

Domestic
Standard + Track & Trace (NL): €6.75 
Free shipping from €49

Europe
Standard: €10,00
Standard + Track & Trace: €13,00
Free shipping from €49

Rest of World
Standard: €10,00
Standard + Track & Trace: €24,30
Free shipping from €49

Returns and exchanges

Not happy with the received product? No problem, you can always return your product(s) within 14 days after the initial purchase date or exchange them for a different product

You can always return the purchased product(s) within 14 days after the initial purchase date. Use this return form, fill it out completely and attach it to your return package.

Refunds will be issued within 14 days after receiving the return in good condition.

Refunds will be given to the account number that is known to us. If desired otherwise, fill in the instructions on the  return form.

We ask you to pay the shipping costs for returning the product(s) back to us. The returned products will have to be unused, undamaged and in it's original retail packaging.

We recommend ensuring the package and sending the product(s) in a sturdy box to avoid damage caused by the shipping process.

The returned products will have to be unused, undamaged and in it's original retail packaging.

We recommend ensuring the package and sending the product(s) in a sturdy box to avoid damage caused by the shipping process.

If you return a product we recommend ensuring the package and shipping it in a sturdy box. 

Once we have received the package we will send you a confirmation e-mail. Within 14 days after receiving the returned product(s) you will receive the payment on your chosen bank number.

VAIN - Returns
Nulderpad 2
3896 LV Zeewolde
THE NETHERLANDS